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Returns & Exchanges
If you are not completely satisfied with your purchase, you may return your bike in its original condition and packaging within 30 days of delivery.
1
Request Authorization
Contact our support team to receive a Return Merchandise Authorization (RMA) number.
2
Pack Securely
Place the bike back in its original box with all manuals and tools included to avoid damage during transit.
3
Label and Ship
Attach the provided shipping label to the outside of the box and drop it off at an authorized carrier location.
4
Inspection and Refund
Once received, our technicians will inspect the bike, and your refund will be processed within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing